Questions You Should Ask Before Hiring Calgary Limousine Services

If your limousine ride doesn’t feel like a VIP, white-glove experience—then, you’re likely in the wrong limo from the wrong company.

Rather than questioning your decision mid-ride, it pays off to ask questions in advance.

First off, ensure that you’re hiring from a reputable company with a track record for safety—one that delivers as promised and gives you great value for your money.

Don’t finalize that booking until you’ve asked the rental company these eight questions about their Calgary limo services

1. What Vehicles Are In Your Fleet?

Two of the main reasons people opt for Calgary limo service are the elevated levels of comfort and aesthetics they provide. Not only do these vehicles make you feel fantastic as you lean back and relax in them—but they look super sleek as they cruise around the city too. 

But of course, the exact levels of comfort and aesthetics you’ll experience depend on the type of vehicle you’re in. Feel free to ask for pictures of the limo or arrange an appointment to come to the office and see the vehicle. By checking its condition beforehand, you can ensure that your transportation experience is smooth, memorable, and picture-perfect. 

2. What Type of Amenities Do Your Limousines Feature? 

A limousine is more than just a sleek vehicle that safely takes you to and from some of life’s biggest events—it’s a luxurious experience bedazzled with little details that make all the difference. From state-of-the-art sound systems to customizable lighting options, bar services, privacy partitions, and climate control, these amenities can transform a typical trip into an unforgettable journey.

Whether you’re looking to create a party atmosphere with a fully-stocked bar, vibrant lighting, and your favourite music or seeking a more private setting with soundproof partitions and climate control, the right amenities will add fun and sophistication to the celebration. 

So before you decide to get the party started, make sure to ask the Calgary limo service company about what type of amenities their vehicles feature. That way, you can ensure that all your expectations for limo trips are met on the big day. 

3. What are the Minimum and Maximum Hire Periods for Your Limousines?

The minimum and maximum hire periods for limousines will depend on the company you hire from and the type of vehicle you choose.

For example, some companies may have a minimum hire period of 1 hour, while others may have a minimum of 4 hours. So everything’s clear ahead of your booking, don’t forget to ask the company about what their minimum hire period is. Also, in order to get an accurate quote, you’ll need to let the company know how many hours you’ll require the vehicle. 

4. How Much Will the Limousine Rental Cost Be, and Will There Be Extra Charges?

First, you should know that there are two main types of limousine rentals: hourly and fixed-rate. Hourly rentals are exactly what they sound like—you’re charged an hourly rate for the time you have the limousine. On the other hand, fixed-rate rentals are typically charged per event (for example, per night out, per wedding, etc.), and the price is generally based on the length of the event.

In addition to the hourly or fixed-rate rental fee, there may also be a few other potential charges that you should be aware of. For example, most companies will charge a fuel surcharge. There may also be a charge for additional services, such as a red carpet rollout or champagne service. And finally, if you’re renting a limousine for an event like a wedding, you may also have to pay for gratuity (tips) for the chauffeur, which is typically 15-20% of the total cost.

5. How Do You Maintain Your Vehicles?

Anyone who hops into a limo expects a convenient ride that’s free of any hiccups along the way. But beyond the mechanical performance of a vehicle on the road, you deserve to be comfy in a ride that features spotless interiors too. After all, you can’t call it a “luxury” experience if the vehicle isn’t pristine on the inside and outside. 

That’s why you shouldn’t forget to ask the Calgary limo service team about how they maintain their vehicles. 

Reputable companies maintain their vehicles to the highest standards possible. From having their fleet regularly serviced and inspected by certified mechanics to checking that each vehicle’s visuals are in mint condition for every event, it’s these steps that give clients the peace of mind they deserve. 

6. How Do You Handle Unexpected Limo Breakdowns?

If you’re renting a luxurious limo for a special occasion, the last thing you want is for the limo to break down and ruin all your plans. To keep you free from these worries and make sure this type of scenario won’t rain on your parade, it’s essential to ask the rental company how they handle unexpected breakdowns.

Ideally, the company will have a replacement limo on standby in case of a breakdown. They should also have a plan for getting the stranded passengers to their destination.

If the Calgary limo service company doesn’t have a replacement limo or a plan for dealing with breakdowns, you might want to look elsewhere. No one wants to be stranded on the side of the road, especially on a special day. Your limo trip should be one for the books—the type that you’ll  want to revisit over and over again and not the type of book you’ll never want to read again. 

7. Are Your Drivers Licensed and Insured? 

For the safety of you and your guests it’s crucial to ensure that the company’s Calgary limo service chauffeurs are licensed and insured. In the event of an accident or any other incident, having licensed and insured drivers will provide you with peace of mind knowing that you are protected.

It’s also important to make sure that the chauffeurs are covered by liability insurance. In case of any damages or injuries while using their services, you will not be held financially responsible. By asking about these details, you can enjoy the experience of limo tours better—and you can rest assured that you and your guests are in good hands while being transported by a reputable and secure company.

8. What is Your Cancellation Policy?

No matter how much we cross our fingers and manifest a seamless event day, not everything always goes to plan. What happens if you suddenly need to reschedule your event but have already booked a Calgary limo service?

Will you have to pay a cancellation fee or will you have to settle the entire booking fee? This will depend on the company, of course. 

You can get rid of these types of worries when you ask the company about their cancellation policy before finalizing your booking in the first place. Trust us, it’ll save you from a lot of preventable stress. 

Ambassador Limousines: Experience Calgary Limo Service at Its Finest 

For limo trips that always exceed expectations, choose to sit back and relax in a vehicle from Ambassador Limousine’s fleet. 

For almost 50 years, we’ve been setting the bar high in the Calgary limo service industry by offering limo trips that are always a step above the rest. Our experience is what makes your experience top-tier. Discover how Ambassador Limousine Services–a local, family-owned business—delivers the ultimate VIP experience. 

Seamless Reservations 

Our reservations team will take excellent care of your booking needs. Offering complete transparency and reliable customer service, every aspect of the Ambassador Limousine process embodies a VIP experience. 


We understand that safety should always be a priority. 

Count on our drivers to transport you safely between your pick-up and destination—focus on the celebration and bonding with your guests knowing that you’re always in good hands on the road. 

Close Attention to Detail 

Our detailing, mechanic, and body shop teams will ensure your vehicle has been fully maintained and polished to showroom quality. 

For us, the little details matter just as much as the big picture. That’s why when you zoom in on each and every one of our limo trips, it’s picture-perfect and ultra-memorable. 

Our close attention to every detail of your trip ensures that the time you spend with us will be unforgettable. We didn’t invent limousine service, we just made it better.

Ambassador Limousines’ Fleet

Our fleet of stretch limousines is here to bring you to and from your destinations in high style. From 8-passenger vehicles for smaller groups to 12-passenger stretch limousines for bigger parties, discover more about our premier fleet below:

Lincoln MKT Stretch 

Lincoln MKT Stretch

Lincoln MKT Stretch interiors

Passengers: 8

Known for being elegant, private, and stylish, the Lincoln MKT Stretch is the type of limousine that can be customized to suit your occasion. 

Looking to relax in quiet elegance? This 8-passenger vehicle will be your ultimate relaxing haven on the road.

But if you prefer to amp up the celebration with louder luxury, then switch on the bright lights and music in our Lincoln MKT Stretch. After all, who says you have to wait till you reach the destination before you can get the party started? 

But if you prefer to amp up the celebration with louder luxury, then switch on the bright lights and music in our Lincoln MKT Stretch. After all, who says you have to wait till you reach the destination before you can get the party started? 

Mercedes Sprinter Stretch Limousine

Mercedes Sprinter Stretch Limousine

Passengers: 12

Will you be throwing a bigger limo trip party with more guests? That calls for a Mercedes Sprinter Stretch Limousine so no one’s left out. 

It’s the perfect choice for clients who need a bit more room as it can accommodate a larger group of up to 12 passengers. That way, there’s no need for you and your guests to split up and arrive in separate vehicles. 

Our Mercedes Stretch Sprinter also has the capacity to hold five large, three medium and two carry-on pieces. So if you’ll be coming straight from the airport there’s no need to drop your luggage off first. Or if you simply need to bring more sets of wardrobe changes, this vehicle can carry it all. 

Book Your Luxury Limo Trip with Us Today 

Once the party’s over, your Calgary limo trip should end up being one of your favourite stops to look back on when you cruise down memory lane.

But of course, that can only happen if you hire the right vehicle from the right company. 

Don’t end up questioning your decision as you sit in a limousine that doesn’t meet all your expectations. Instead, start asking all the questions you have in mind ahead of time. 

It’s important to do your homework when choosing a limo company for your rental needs. Find out about their minimum and maximum rental periods, the pricing, what they do in case of breakdowns, their cancellation policy, insurance, maintenance, amenities, and the limo models in their fleet. With the right questions, you’ll be able to determine whether a company’s limo services will suit your needs or not. 

Don’t settle for anything less than top-tier luxury limo services in Calgary

Get in touch with Ambassador Limousines to learn more about our reliable services!